The fuel pump in my 2001 BMW gave up on the Turnpike on a return trip from Orlando to Miami, and the car was towed to Foreign Affairs (instead of the BMW dealer, 1 mile away). I’m very satisfied with that decision. Joseph Brunn spoke with me on the phone, received me, explained solutions in detail, emailed me estimates and photographs of my vehicle’s issues (wasn’t just the fuel pump), and allowed me to choose courses of action in a professional, trust-inspiring manner. While I waited in their comfortable, elegant lounge, I was offered refreshments and was accommodated warmly. The whole experience was singularly classy and positive, considering that their hourly labor cost is nearly half of the local dealer, with twice the perks.