Car Needs Service?
Our modern service center is fully-equipped to handle your Volkswagen's needs, simply schedule an appointment today!
Are you feeling frustrated with your current mechanic or shop?
Our team is trained to provide you with 100% customer satisfaction. From the moment you call us to the minute you drive away, you will notice the difference and we will not stop until any and all issues are resolved.
Check Engine Light is On?
Seeing the check engine light turn on can make even the most seasoned driver instantly worry. Don't fret but it's a good idea to visit a service center as soon as possible. Pushing your VW any further may result in subsequent damage. Check out our specials page to find a nice savings coupon you can apply to your visit with us!
Service Light is On?
The service light is intended to let you know when it's time for your car to visit a service center and perform regular maintenance.
Can we save you money?
Our services and repairs are very competitively priced. Our customers tell us that we typically are able to save them 30%-50% compared to going to the dealer.
Is there a warranty on your repairs?
Our workmanship warranty is one of the best in the industry. Our repairs are covered by a 3 Year Nationwide Limited Warranty - that's even better coverage than what you get at most dealers.
Do you reset my "Service Light"?
Yes! Foreign Affairs Auto continually invests in the most up to date software and diagnostic equipment to provide you with “dealer-level” service capabilities. After each oil service or maintenance, we will reset your service reminder as part of the service.
What if my Volkswagen still has Factory Warranty?
We can save you money and time on all of the uncovered items such as your regular Maintenance, Oil Changes, Brakes, Tires, Fluids, and more. Federal law protects the consumer in allowing them to decide where they prefer to service and maintain their vehicle while maintaining full new car warranty coverage. We maintain and follow all Vehicle Manufacturer's factory specifications.
What our clients say about our work
17:33 29 Jul 21
00:17 26 Jul 21
The best place to have your car serviced.
18:16 09 Jul 21
Professional and pleasant..Well recommended..
03:46 09 Jul 21
I have a 2012 Porsche Panamera. First time customer. Appointment was available two days after I called. Work done on time. ComplimentaryUBER rides back home and I was picked up by UBER same day to get the car as promised. Immaculate reception area and workshop. All foreign cars in lot. Yoranis at the front desk was friendly and efficient. Will definitely return.
14:45 06 Jul 21
This people are beyond professional, I took my Mercedes a few years ago and was very happy, now my wife took her Audi SUV and she is very happy 😊
12:18 03 Jun 21
17:43 30 May 21
I had Foreign Affairs do a pre-purchase inspection for me for a pre-owned 996 Porsche Turbo Cab I was considering buying from a local dealer. Since I am not local, this PPI was very important to ensure the quality of the vehicle was what it appeared to be. Bobby talked to me extensively before the inspection to ensure he knew what was important to me and called me with an incredibly detailed report. Unfortunately, the car had a long list of things wrong with it and Bobby and the Foreign Affairs saved me from buying a car that was not what it appeared to be. While I was bummed out I had to pay to find out I didn’t want the car, the value of having a trusted and knowledgeable mechanic reviewing the car in extreme detail saved me from making a huge mistake. Thank you so much Bobby and team.
02:20 29 May 21
Phenomenal service and care. Their oil change package is an incredible value! The shop is filled with luxury and exotic cars. Lobby is clean and relaxing with very caring staff and top certified mechanics. Save yourself from the stealerships and bring your vehicle here.
17:33 27 May 21
Got me in without appointment. Very professional and thorough at a fair price. Will definitely use them again.
22:00 10 May 21
These Guys are great, its hard to find a company that not only knows what there doing, they stand behind there work. Couldn't be happier. Thanks again.
13:31 10 May 21
Great experience, took my Benz in for service, they were very professional , courteous and accommodating, if you ever had a vision of how an auto repair shop should operate, look no further this is the place, Chris was great and constantly in touch
21:03 13 Apr 21
14:05 12 Apr 21
Friendly, honest and polite. They were nothing if not professional and helpful. Highly recommend them.
19:22 31 Mar 21
Had the battery in my Audi Q5 replaced. Servicing was quick and painless and pricing was definitely more reasonable then taking my car to the dealership for the same repair. All & all very satisfied with my experience with Foreign Affairs Auto.
21:21 25 Mar 21
17:10 18 Mar 21
19:54 17 Mar 21
Did a great job for me, I needed my mercedes running, foreign Affairs Auto was the place to get it running with a fair price.
21:36 16 Mar 21
20:08 09 Mar 21
Chris Book, customer service representative, greeted me as I entered setting up a professional experience. He explained service that would be provided and kept me updated throughout the day.
Maria Teresa Schaeffer
23:09 18 Feb 21
22:32 17 Feb 21
17:25 16 Feb 21
16:52 16 Feb 21
Muy buen taller, profecionales y amables y atentos
17:44 15 Feb 21
20:54 05 Feb 21
Volvo S60. Car wouldn’t start. Unable to jump. Had it towed to Schumacher Volvo. After a 2 hr diagnostics(cost $210per hr), I was advised it appeared to be a cracked cylinder. Estimate to fix $7500 AND they could not guarantee it would be totally fixed. Perhaps it was pistons or some other issue.I then sought out a second opinion at Foreign Affairs. The vehicle was towed over-NOT put back together. After much to do about who would put the car back together to properly diagnose the issue, Foreign Affairs took the initiative. Car started right up. They checked everything seeing as Schumacher had indicated MAJOR issues.Result was a new left front tie rod, spark plugs & a 4 wheel alignment.Now mind you Schumacher verbally told me about $7500 but on their repair order their written estimate was $9099.92. My bill from Foreign Affairs was $1007.21.It’s so difficult to find an establishment you can trust. I have SUCH respect & admiration for this business. They went above & beyond assisting me. Kept me informed at each stage of review.I am most grateful.Thank you Chris, thank you Jonathan and thank you George.I highly recommend!!!
18:32 04 Feb 21
We have been long time customers of Foreign Affairs. They are a high quality, cost-effective service for foreign cars. Their customer service reps, Yoranis and Chris, are both knowledgeable and pleasant to work with.
14:39 25 Jan 21
23:29 24 Jan 21
I take for C-class to foreign affairs, for service A and B, and they always take care of my car. They offer great appointments, and good value for the service A, over the dealership price.
Melinda R McCray-Davis
13:06 22 Jan 21
Also some minor repairs but I always bring my MINI Cooper for maintenance and always get the most professional and honest service. I highly recommend Foreign Affairs for any repairs or maintenance on your European car. Almost forgot to mention how knowledgeable is Yoranis and the way she explains what was recommended for my car is very valuable. Kudos to Jonathan on the new addition to their team. She is awesome
16:00 12 Jan 21
Foreign Affairs Auto staff, Yoranis and Chris are very helpful and knowledgeable about the issues of the cars.They answered all my questions and kept me informed. I would say Foreign Affairs is one of the best service centers for European cars in Palm beach county.
03:06 26 Dec 20
22:09 22 Dec 20
14:36 21 Dec 20
14:46 19 Dec 20
All the best to Frank and his crew at "Foreign Affairs Auto Repairs". Great service on their extended warranties. Thanks guys !
12:51 19 Dec 20
Great diagnoses, informative about necessary repairs and moderate pricing.
00:07 19 Dec 20
15:11 18 Dec 20
Excellent place. Neat. Excellent customer service, especially by Yoranis. Very nice and knowledgeable. And Chris who told me I could take the Mercedes I am planning to buy there for FA to check it out for me...I didn't know you could do that in the US.
14:50 18 Dec 20
This spot came recommended, and so far has been great. I had a 2000 e320 w210 get a pre purchase inspection and was efficient and detailed. Everyone there was kind and communicative through and through.
14:09 18 Dec 20
13:14 18 Dec 20
WIth our Mercedes that was out of factory Warranty, continuing to service the vehicle at the dealearship proved to be very costly for no reason. Dealing with Foreign Affairs Auto has be great! They are very professional, they know foreign luxury cars and they will not gauge you with parts and service pricing. It isn't because you can afford it that you must always pay more. We have recommended their services to friends who now use Foreign Affairs Auto as their service center.
12:50 18 Dec 20
Yoranis is amazing! She is the reason I initially chose foreign affairs to care for my Mercedes. Always professional, extremely knowledgeable, and friendly. No one likes car repairs but she makes a typically painful process much less painful!
04:28 18 Dec 20
I was looking for a closer European auto service center. I thankfully found Foreign Affairs Auto to Service my two Porsche’s.I drove in at 1:30pm without an appointment, Chris greeted me right away upon walking in. I told him I was leaving on a 2000 mile road trip and at the last minute we decided to take our 911 Carrera S.I wanted a oil change service along with a multi-point inspection, he said those magic words...No Problem! He asked me if I would be waiting or needed transportation, I choose to go home and Chris called an Uber for me.I got to meet Johnathon, Owner Operator/General Manager. He took the time to give me a tour of their well designed and ultra clean and organized service center.A little over an hour later when I was home I received a text and email from Yoranis with my multi-point inspection, letting me know the condition of my 911 and if it was road worthy for a 2000 mile road trip and YES, car was in “ very good condition”. A few minutes after I received a call from Yoranis explaining the report.Only two recommendations, Cabin Filter & Brake Flush along with my oil change service. Of course I did it all!A couple hours later Yoranis called letting me know my car was washed and ready to go! She called an Uber for me and had me picked up.I must say the service at Foreign Affairs Auto is second to NONE!! Chris and Yoranis are awesome and have great customer service because they CARE!I highly recommend them if you’re looking for honest, clean, with integrity auto service center for your High-End European automobile.Thank you Johnathon, Chris, Yoranis and the entire Foreign Affairs team.Rhonnie
02:04 18 Dec 20
01:21 18 Dec 20
Very professional and was able to rectify the problem with my breaks.
00:53 18 Dec 20
The staff is always polite and very knowledgeable about the issues your car is presenting. Yoranis and Chris were and are the best service manager and advisers you can ask for. They kept me in the loop every step of the way. Also every question I had they answered even if I asked multiple times to make sure. I recommend Foreign Affairs to anyone who want to have their car repaired or serviced and feel secure that the job has been done with excellence.
00:45 18 Dec 20
A clean sanitary atmosphere with warm kind professionals. They actually appreciate my business and show it - I will never return to the dealership ! Own a high end vehicle and I am confident I have found a partner in Foreign Affairs!
00:23 18 Dec 20
00:13 18 Dec 20
Get place to service your foreign car. Great customer service.
00:08 18 Dec 20
Amazing service from Chris, with the feeling I'm his only client, and the work performed is outstanding! 10 stars instead of 5!
00:06 18 Dec 20
00:06 18 Dec 20
Chris Book is exceptional at Customer Service satisfaction!!! I was tired of the Mercedes WPB experience, and tried Foreign Affairs as an option and WOW were my expectations exceeded. Chris took it upon himself to make sure that every aspect of my car was in top notch condition! Chris is a 5 Star, no make that 10 Star individual and he has my loyalty forever!!!
23:39 17 Dec 20
Yoranis and Chris, we’re both very nice and extremely helpful. Thank you !
23:29 17 Dec 20
23:22 17 Dec 20
Honest business. Quality work.The customer service person Chris was excellent .
23:00 17 Dec 20
22:58 17 Dec 20
Yoranis and Chris did a most thorough A service on my Mercedes.
22:58 17 Dec 20
Both Chris and Yurani are ALWAYS so thoughtful and go out of their way to Accommodate myself and my entire families cars.
22:39 17 Dec 20
22:00 17 Dec 20
Excellent, friendly, personalized, reasonably-priced service!
21:46 17 Dec 20
Excellent! I have been using Foreign Affairs for 5 years now and they are wonderful! Incredibly honest, great customer service, excellent knowledge of the cars they service, and pride in the service they provide. There are no hard sell tactics, photos are provided to clarify needed repairs, regular updates while your car is being worked on, used parts provided & explained. My most recent service on my 11 year old Mercedes was a big one. When replacing my front axels resulted in a strange vibration, Jonathan had the work re-done, ultimately re-storing the old axels (old school style). The vibration disappeared and my car is riding great. All that effort actually cost me considerably less than what was quoted! How often does that happen? I would never have known that was how they repaired it if they were less honourable. But they really are! Great cappuccino too!
21:43 17 Dec 20
Yoranis is awesome!! I felt so welcomed and will return just to see her face ☺️☺️
21:42 17 Dec 20
15:45 04 Dec 20
23:26 17 Nov 20
17:31 27 Oct 20
01:10 21 Oct 20
Interested in purchasing a Mini Cooper and am located out of town. Foreign Affairs did a very thorough Pre-Purchase Inspection which found a few issues that I can use to either negotiate a lower price or walk away and save a bunch of money. Highly recommend this shop.
19:43 13 Oct 20
I really like the service I receive at Foreign Affairs. I believe they are honest, priced fairly, and they care about the level of service they provide to their customers. They provided detailed explanation about the needed work and I did not feel pressured. When COVID first emerged, we had to bring the car in for something and I asked if I could wait, seated, outside. Youranis made sure I had a comfortable chair in the shade ... Above and Beyond! Thanks, everyone at Foreign Affairs!
21:34 05 Oct 20
14:00 28 Sep 20
Excellent service and competent technicians.
01:58 25 Sep 20
I am extremely pleased with the professionalism and “dealership quality” of services performed on both my Mercedes GLE63s and Porsche Macan S at a fraction of what dealerships charge. The Individuals at reception are always polite and pleasant, going out of their way to accommodate its customers as welcomed guests. It follows that I HIGHLY recommend Foreign Affairs. 5 ⭐️’s
15:39 24 Sep 20
14:20 10 Sep 20
Hugo De La Cuesta
12:29 04 Sep 20
02:19 26 Aug 20
15:38 24 Aug 20
20:25 18 Aug 20
05:03 07 Aug 20
First time using foreign affairs auto and will definitely not be the last. So happy that this place came recommended to me to fix my Mercedes Benz. Same treatment as I would receive in a Mercedes-Benz dealership. Prices are beyond fair and hundreds less than the dealership. Same Service today at Mercedes-Benz was $690.18 and Foreign affairs was hundreds less for the same OEM parts. Thank you !
18:06 06 Aug 20
First time customer, Mr Chris Books took amazing care of me, treated me like family. I highly recommend them for all your foreign car needs!
15:02 18 Jul 20
Titanic and Chris were fantastic and Justin the man doing the work is a legend. They are all top notch and I trust Justin et all to do whatever they says I need to do.
21:22 16 Jul 20
Chris took care of me! Took my 2015 Range Rover Evoque in due to a failing turbocharger. It was the first thing to truly “go wrong” or needed fixing with my car so i was super keen on finding a great shop to do the work without breaking the bank. They did an assessment to make sure i actually needed the part and didn’t just ring me up with a bunch of miscellaneous stuff that i didn’t need. Theyreplaced the part within a week and my car is working like it’s brand new! They called everyday with an update to let me know what was going on as well. The price we were quoted with included an assessment and was priced fair. Trust me i did extensive research and nearly every auto body shop quoted me an absurd price if not HIGHER than the dealership. Would recommend if your looking for a auto body shop for a foreign car and don’t want to pay dealership prices!
17:29 15 Jul 20
15:29 13 Jul 20
20:22 09 Jul 20
I brought my BMW car to this shop for a repair, they did a diagnostic and explained everything to me in detail. Spoke first over the phone with Mr. Frank Ortiz to schedule my appointment, and immediately I could tell he had the expertise I was looking for. The team is Super Professional, Customer Service is outstanding, Yoranis at the front desk will follow up and assist you with any of your concerns. Prices are very reasonable, I couldn’t afford to to the same repair at the Dealership ‘cause they wanted to charge me an arm and a leg I definitely recommend this automotive shop 🤩🤩🤩🤩🤩
20:42 30 Jun 20
20:41 30 Jun 20
I was in the car business before moving to Florida. As a past manager and salesperson your staff was both pleasant and professional. Even the Hand Wash was really good.Kudos to your staff.
20:25 25 Jun 20
I called them to send me a replacement license plate frame. Although I had to call them twice they finally came. Thank you Foreign Affairs Auto!
18:35 20 Jun 20
These guys are the best, Had a clutch issue with my car and i had it dropped off to get it repaired. Not only did they go above and beyond to assist me but they were able to get it taken care of and ready to go in less than a day. I highly recommend them for any kind of repair needs. They will be my one stop shop from now on!
01:33 13 Jun 20
From the ease of making appointment to picking up my car, foreign affairs just obtained another customer. I just moved here and didnt know where to take my car😐. Foreign affairs had the parts and had my car done the same day and my car washed! Very professional ,clean shop and great customer service! Reasonable fair price! 2 year 24000 warranty Thank you! See you again!!
13:22 02 Jun 20
Excellent quality and service! My service advisor Ms. Yoranis and the Foreign Affairs Auto staff made the experience an enjoyable pleasure!
12:35 02 Jun 20
Service was above and beyond expectation, prompt and friendly. Thumbs u!
05:39 24 May 20
I recently purchased a Range Rover in Boca Raton - with these wild times a test drive wasn’t really an option. Not because of Corona - but because I live in LA! I was hesitant to purchase a luxury car sight unseen - so Chris became my eyes. His inspection of the Rover was phenomenal. His attention to every detail was exceptional. He took his time with the car - went over EVERY INCH of it. His detailed report and thorough follow-up with me was the deal closer. Had Chris come back with even the slightest consideration on any detail of the Rover, I would have passed. In fact, I told him the sole reason for closing the sale was because of his attentiveness and incredible work. The reports he sends at the end are like surgical manuals. Every description and photos enclosed are fantastic. If there were 10 Star reviews, Chris and his team would easily get them. He is a true pro and is literally the best I’ve ever worked with. I will be buying all my cars in the Boca area just so Chris could inspect them. I’ll definitely be back!!! This dude is a star.
16:48 22 May 20
18:12 15 May 20
A+ professional service, Clean environment, Friendly customer service. Affordable pricing. I will definitely be back in the future.
Melvin Butts Jr
16:14 07 Apr 20
I brought our E350 in for the first time a few weeks ago. I was very impressed with the professionalism. This is not your typical auto service center. Very comfortable waiting area.My service writer was Yoranis and she was awesome. I needed brakes and a few other maintenance items. In the end I got excellent quality work. I compared the prices to my last dealer visit and some things were actually less than half of what the Mercedes dealer charged me.Everything they told me they would do...they did. The price was fair and they finished before the close of day. Sent me home and picked me up in a pre paid Uber. What's not to like?
13:34 24 Mar 20
Incredible service! Based on positive reviews I read online, I brought my BMW in for a repair for the first time. The service I received was expoentially better than any BMW service department I've done business with in the state of Florida. Every step of the process was exceptional! Courtesy rides arriving within 2-5 minutes and a complimentary car wash served as bookends to all the good that happened in between. Thank you Yoranis, you were a pleasure to work with!
17:44 21 Mar 20
Excellent place to bring your European vehicle. Very professional and prompt. Prices are somewhat high, but competitive and totally worth it, because they know their stuff, and have all the correct tools. They've got my business for sure!
12:14 20 Mar 20
13:20 13 Mar 20
Foreign Affairs Auto is right in my business neighborhood, and I have driven past it hundreds of times over the years without stopping in. I needed some service on my BMW, and decided to give them a try. I am so happy I did. The shop is clean and relaxed and professional. The Assistant Service Manager, Yoranis Garcia, made me feel at home right away, and updated me with good cheer throughout the process. They got my car running well again, and I could not be happier with my experience. So comforting to know I have an excellent repair shop right in my neighborhood.
12:27 10 Mar 20
Exceptional service, honest and forthright.
03:31 07 Mar 20
18:49 05 Mar 20
Outstanding. What a great discovery. As nice as any high end dealership but very personable and friendly. Highly recommended.
12:22 05 Mar 20
Outstanding service and very professional group of people.
22:12 03 Mar 20
02:39 03 Mar 20
I don’t trust mechanic shops or dealerships when it comes to repairs, as such I prefer to work on my car myself; However, this is the only shop I can trust to get the job done professionally and exceptionally.
17:21 22 Feb 20
Excellent service, extremely professional and knowledgeable. They fixed my car when my normal mechanic couldn’t.
16:27 20 Feb 20
I’ve been to Foreign Affairs a few times over the years, and highly recommend the experience with them. Never have had an issue with workmanship, great value fo their services, zero wasted time with scheduling and also a friendly experience.Yoranis is highly professional, accurate and makes customers feel welcome from the first interaction.In my opinion, this place eliminates the headaches and uncertainty of taking your car in anywhere else for work.Kudos to the whole team 🙌🏼
14:47 19 Feb 20
Service took less time than expected and completed 100%
13:58 19 Feb 20
After deciding to purchase a Smart ForTwo, we knew what to look for generally, but in buying an inexpensive and aging European car, we wanted to make sure we were buying a clean, well maintained example. Our nervousness was compounded by finding what seemed like the right car at a small car lot, so we decided to call Foreign Affairs and have them perform a PPI (pre purchase inspection) on the vehicle. Foreign Affairs was nothing but professional and wonderful to work with, and their inspection was fantastic, including full color pictures and complete descriptions and estimates for any issues. It turned out that the car was in fact a good example, and the few issues it had were minor. They did not try to upsell or pressure us into unnecessary repairs and shared realistic views of its problems. 5,000 miles later and the car has been great, and we have had a great peace of mind from their service. We are awaiting any issues with our other vehicles and plan to, in the future, bring our vehicles here for service.
21:29 11 Feb 20
Was in and out in a matter of minutes car looks nice like nothing happened
19:32 11 Feb 20
Hands down the best experience I have ever had. Courteous, polite, patient, thorough, professional, and honest - I can’t say enough positive things about Foreign Affairs Auto.
19:51 03 Feb 20
My recent appointment was my second service visit to Foreign Affairs. Each time the service and follow up has been extraordinary. I will not even consider bringing my Mercedes anywhere else.
19:20 03 Feb 20
18:27 13 Jan 20
17:02 30 Dec 19
Great service. Friendly technicians that don't try and make up sales. They don't pressure you into fixing anything that isn't broke. On time and quick service. I will defiantly use them again.
01:48 23 Nov 19
I really liked dealing with the folks at foreign affairs Auto. They were equipped to determine what the issue was with my Passat and they resolved the problem in a timely manner. The place is impeccably clean. And everybody there was a pleasure to deal with.
16:05 07 Nov 19
You can’t beat perfect! Highly expert and skilled, great guidance regarding what to do and when, and excellent customer relations. I have a 2010 standard transmission Audi A4 that I have long loved, but I was reluctantly prepared to move on and buy a new vehicle, until I brought it to Foreign Affairs. When I picked it up it looks and runs like it’s 2010 all over again! So glad my buddy, a race car driver, referred me to you! Thank you.
13:34 29 Oct 19
Brandon, I just wanted to drop you a note to say Thank You for the incredible efforts in getting my 911 back on the road and running better than i can remember. This is my second round of service at Foreign Affairs Auto and I just can't tell you how pleased I am to have you and the rest of Foreign Affairs available to take care of our needs. The time, the cost and the overall experience exceeds my expectation time and again. I thank you and your entire Team for an exceptional level of service that we just don't see enough of anymore, and I will always recommend Foreign Affairs to anyone looking for a quality service provider for their import. Thanks so much !
20:51 28 Oct 19
Yoranis and the whole FA team took great care of me and my little 2015 VW Beetle convertible . Will definitely use them for all my foreign car needs in the future.
16:16 22 Oct 19
These people are top notch. I’ve been coming here for years ever since the MB dealer tried to sell me a $3000 AC compressor that I didn’t need. Frank found that it just needed a $79 recycle switch. They have more knowledge and experience than even the Mercedes dealer does.
18:48 21 Oct 19
The customer service is awesome there, Yoranis is very friendly and welcoming! Took my BMW there to get air suspension fixed and they had done the same day. Offer me a Uber home and back to get my car!
18:49 18 Oct 19
Yoranis and the entire team at Foreign Affairs are professional and reliable which is important in this industry.Their mechanics utilize state of the art equipments to capture real pictures of the various parts of the vehicle which is sent directly to your smart phone. This allows the consumer to see exactly what the needed repairs are.I strongly recommend their services.
13:25 17 Oct 19
Great service. Friendly technicians that don't try and make up sales. They don't pressure you into fixing anything that isn't broke. On time and quick service. I will defiantly use them again.
04:54 17 Oct 19
I'm so glad I went along with these techs. They worked on my engine and got me back on the road so fast. I really appreciate all the work they did for me. Keep it up guys!
12:01 16 Oct 19
Top notch service!!! Extremely trustworthy! I was referred by a coworker. Long story short, I won’t be taking my vehicle anywhere else 👍
16:12 15 Oct 19
I am so pleased with the service at Foreign Affairs! Gordon and Jonathan go out of their way to help. They are honest and don’t pressure you into getting unnecessary things done. I will continue going there as my Mercedes is running like new! Thank you!
14:32 15 Oct 19
I’m happy of the service there and I recommend it. They are the greatest of all!
00:08 12 Oct 19
22:35 04 Oct 19
After unfortunately being involved in an accident and being allowed to choose where we wanted to have the car repaired, we couldn't think of anyone else we would want to perform them. Brandon and Jonathon were fantastic and went above and beyond to make sure the car was brought back to it's original condition. To be completely honest, I think it was delivered in even better condition than pre-accident! Thank you Foreign Affairs for another GREAT experience!!
17:20 19 Sep 19
Great attention and honest price
11:47 17 Sep 19
14:00 09 Sep 19
My first experience with ForeignAffairsAuto and will not be my last! From easy online apt., actual pictures of service work needed, to end result of satisfied customer! Great job performed by extremely friendly associates!
Lea Ann Hazi
22:59 06 Sep 19
I brought in my 2 vehicles over a two day period and Brandon was honest and easy to deal with. They performed the exact services that I had asked for to my desire and I am pleased with the results. Ordered new tires for the Roller and they will come and pick up and deliver when they are in stock. Appreciate the great service and professionalism.Services performed were full inspections, oil and filter changes, air filter change on one, alignment, wheel balance and tire rotation on one and soon new tires and alignment on the other. Very competent specialists and will recommend to anyone. Also took my vehicles the day I called with no wait. Delivery driver Hernan also very friendly and nice.
Dr. David C. Mady
20:49 06 Sep 19
Reliable, customer-service oriented, and fair. Writing to share what an excellent experience I had, their client service is top notch!!
19:04 03 Sep 19
My experience at Foreign Affairs Auto was awesome. Everyone there were willing to help me and was honest about my repairs cost. I even made some few demands and they were met. To sum it up, I'm happy customer. 😁
23:43 27 Aug 19
If I could give more stars, I would! Huge shout out to Yoranis! She was professional, knowledgable, and overall a delight! When I picked up my car tonight, Jonathan Ortiz was professional and very helpful. While he was closing me out, we were chatting; actually, I was raving about how wonderful Yoranis was when I first called in. I was telling him in addition to the great reviews online she was a big part of why I decided to trust them with my car. It turns out; she has only been with them for about a month! Great hire, she's a keeper! I'm pleased with the service they provided my Mercedes and me. I highly recommend Foreign Affairs Auto! Keep up the great work guys and gals! :)
04:51 27 Aug 19
Excellent service and fast ! This is my new place to go for my car needs .Thank you Frank and staff !
23:23 22 Aug 19
23:39 21 Aug 19
The Ortiz Family are wonderful people to deal with. Fast. Fair. Reliable. Excellent Imported automotive services.JerrySaperstein
16:28 15 Aug 19
As a shop owner myself, I am likely a tough client to please. Jonathan and his crew did a fantastic job working on my '76 Porsche 911, and Brandon and Uranus in the service office were total professionals as well as pleasant to talk to. I highly recommend Foreign Affairs Auto for all of your European vehicle maintenance & repair!
02:59 15 Aug 19
21:17 13 Aug 19
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00:18 12 Aug 19
01:25 04 Aug 19
Might have been a tad expensive (I didn't shop around I confess), BUT they are very transparent and honest and appear to do a damn good job. Complimentary Uber ride home! I suspect high quality, you get what you pay for.
00:19 04 Aug 19
Excellent service, did all the work needed on my vehicle in the same day. They are awesome people
05:02 29 Jul 19
You know for years I was always real nervous about going to mechanic shops especially for expensive cars. Can’t really trust places or people anymore. But I came here to Foreign Affairs to have my Audi serviced and everybody took care of me. The people are just amazing, Prices were GREAT, service was GREAT, the work done on the car Great!! I recommend this place to everybody and there momma!! Thanks again and many blessing!
Jose Ramos Jr
01:27 27 Jul 19
I think they are very competitive they diagnostic problems and break it's down in step trying to save you money I'm happy so far
12:16 25 Jul 19
I took my Ml350 to them based on there feedback on google. I was not disappointed. Brandon was very professional. And everyone was very pleasant. Ive been in management in the automotive industry for over 27 years and my expectations are high and i am very happy with my experience. Car was cleaned the seats was back to my setting and the radio wasn't touched. I looked at everything and the total experience was 100% thank you guys !
22:03 19 Jul 19
Frank and Jonathan are both friendly and knowledgeable. Very courteous and welcoming.Business is very clean and comfortable.The bumper to bumper inspection they perform , and the photos provided to the customer is a great idea!Was a great first experience there and even got a good laugh when I went to pay the bill...I drove in with a Rolls-Royce and was almost sent home with a BMW ...
21:26 19 Jul 19
01:38 19 Jul 19
21:23 18 Jul 19
18:37 16 Jul 19
21:20 15 Jul 19
20:46 12 Jul 19
16:08 11 Jul 19
13:19 11 Jul 19
I have been here a couple times for work on my Mercedes. Every single time I walk in the door, I am greeted in a very professional manner by Jonathan and the whole staff. Not only is he professional, but he is informative about what is need to be done.They are also very efficient with their job, and give a car wash by hand after they are finished with it. I will definitely be returning for future work on the car. (They also offer complimentary Uber for anywhere you may need to be)
17:57 10 Jul 19
Brandon took my call to discuss various issues and gave me confidence that they could fix a 2000 Jaguar. I have learned the hard way that not everyone can fix Jags. I had a long list of things to do and Foreign Affairs got my Jag running smoothly (engine mounts, fixed improperly installed rear struts by someone else, replaced a couple of gaskets) It seems like they can handle any repair. I am really happy with the value and quality. Mike
00:13 10 Jul 19
Great service and everyone very helpful. I received a very detailed report about my car. Much more than I expected for the price
22:32 09 Jul 19
outstanding, honest and friendly garage. which is very rare.
16:50 28 Jun 19
I live out of state and needed a pre-purchase inspection for a Lexus I was purchasing. They were very accommodating and scheduled me in with one day notice.I watched through the shop window as their technician did a thorough and professional inspection including checking the codes, and a 7 page written report.You can tell by the organized and clean shop that this is an excellent garage!
10:51 27 Jun 19
Jonathon and his team performed a pre-inspection check for me as I am out-of-state. I received an extremely thorough report that detailed many items. I was very impressed with their extensive report and would recommend them for any pre-purchase inspection. Jonathon was prompt and polite...a great team.
20:51 19 Jun 19
Quick and efficient service. I am very impressed by multi point service inspection with photos (!) and how all issues are divided into urgent and non-urgent problems. Extremely friendly personnel, staff are well mannered and approachable visibly focusing on making it a great experience for you and providing great customer service. Reasonable pricing and they don’t seem to be offering unnecessary services.
02:31 15 Jun 19
Since I was buying a used Porsche from 1200 miles away, I needed to arrange a pre-purchase inspection. After reviewing the offerings of other inspection options (too general, needed Porsche expertise), I found Foreign Affairs Auto. Their specialization in German cars was what I was looking for. Brandon was my contact and he had the inspection arranged and completed within a day and a half of my initial contact.The report they delivered was comprehensive -- from "start the car and listen" to road test to time in and under the car. It included multiple photos and was broken down into three sections: good to go, keep an eye on it, attend to it now or very soon. Overall, very confidence inspiring, money well spent. I flew to Florida a couple days later and drove the car to NJ on a new set of tires (recommended in report) and enjoyed the trip.
16:23 13 Jun 19
14:27 13 Jun 19
Very nice and friendly staff.I’ll have more to say on my next visit
02:22 13 Jun 19
Great customer service and overall feel. The waiting areas are comfortable and the Jonathan was quick to offer an espresso, cappuccino and water.This is Is the closest to getting the amenities offered by a dealer that you’ll find. They also washed and vacuumed my car after just an oil change, which didn’t even happen last time at the dealer.I’ll definitely be taking my BMW back.
15:28 12 Jun 19
02:40 08 Jun 19
14:02 07 Jun 19
Very helpful staff and great mechanical service - they definitely know foreign autos!
17:25 28 May 19
Very transparent. Not looking to do unnecessary maintenance / repairs.
01:11 28 May 19
I am so grateful for this honest and reasonably prices service. I take my 2007 mercedes here for oil change and some serious repairs. 100% satisfaction
15:15 27 May 19
Quality, honest work and good communication. Excellent customer service.
22:35 20 May 19
Fantastic experience every time I bring my BMW in for service. Extremely professional dependable and terrific value for quality service. Would highly recommend! Would not bring my BMW anywhere else for service.
21:45 17 May 19
On point with the service they do. If you need something diagnosed or fixed on a foreign car. Give them a call
23:31 14 May 19
18:53 14 May 19
Excellent customer care and quality work! Took in my BMW b/c the engine was running rough. They fixed it at a very reasonable price and had it ready the next day! My car was cleaner on the inside and out than when I dropped it off! Thank you for the courtesy car wash:) The staff is courteous, friendly and knowledgeable. I highly recommend Foreign Affairs AutoP.S. They have a really coffee maker that imprints a picture on the foam!!!
10:35 14 May 19
Very professional service, they make you feel valued and important. My job is in the customer experience field so I pay attention to detail. Thanks Bryan you truly made me feel like an important customer!They explained all the work my Porsche needed and did not try to BS me or up sell. You just won a new client and I will surely tell my friends and colleagues
22:36 10 May 19
12:33 08 May 19
Foreign Affairs epitomizes the ultimate experience in foreign car service. The team is extremely knowable and communicates well with clients. Once the service team inspects your automobile, an extensive set of recommendations with photos is emailed for review prior to authorizing service. And where can you take your car and be greeted with "can we make you a cappuccino?"!
20:25 06 May 19
00:05 04 May 19
21:54 02 May 19
Professional service and friendly ! Thanks Ortiz family!
21:25 02 May 19
Always a great experience at Foreign Affairs. A truly family run company that puts their customers first.
14:17 01 May 19
11:04 25 Apr 19
16:03 24 Apr 19
01:59 24 Apr 19
08:24 17 Apr 19
14:56 09 Apr 19
Nice clean shopfast servicepleasant to do business withThey do the job right
21:26 08 Apr 19
Great service. Always on top with maintenance and helps with whatever I need very fast. I have and will continue referring my friends to these guys!!!
07:39 05 Apr 19
Finding a good auto shop is HARD. You need two things: (i) confidence they have the expertise to service your vehicle and (ii) adequate trust that the bill will be fair. Foreign Affairs is both for owners of European cars. Here are the key differentiators between FA and other auto shops that meet the above criteria:First - USER EXPERIENCE. This one is a "wow". There is a tracker for your vehicle like Domino's pizza, you get text updates as steps are completed, a digital copy of the inspection with pictures, and a prompt call to go over the results. FA is able to communicate via text as well. Which brings us to...Second - RESPONSIVENESS. You can expect a call back when promised. You can communicate via text! I'm saying it again because astoundingly few business have this capability and it's a huge quality of life boost. Finally....Third is of course, they know what they're doing. I got an oil change, fluid top off, new tires, and an alignment for a great price. My E93 Cabriolet shifts smooth and feels great.What more do you want? Call Anesh and book your appointment.EDIT: 1 YEAR Update (4/3/19)Foreign Affairs continues to be my BMW indie partner In addition to the reasons above, I have another story that illustrates why this I am a customer for life.I had tires replaced. After a year (slightly before expected tread life mileage), I had a premature wear on the passenger right due to an alignment issue.After the repair and alignment was complete, Jonathan and I had a frank person to person discussion about what we felt was fair. Again, nothing but the utmost professionalism even in the face of a high pressure situation. I walked away very satisfied with the outcome and customer service experience.This is my shop for good. I recommend Foreign Affairs freely to anyone reading - you will be taken care of here.
13:44 03 Apr 19
00:12 28 Mar 19
I am sooooo happy I no longer have to go to the Audi dealership for my service and have found Foreign Affairs! They are extremely over the top in customer service, price conscious and for my first time there I felt at home. Best of all my car was running like brand new on my ride home and I had no problems on that ride like I have had every time leaving Audi and having to go to back to the dealership. Thank you Foreign Affairs sea you for my next service!! YOU ROCK!
23:01 27 Mar 19
18:15 26 Mar 19
23:00 25 Mar 19
Awesome staff, beautiful lobby, and warm welcome upon entry, whether the first time, or after numerous visits.Anesh, a sincere gratitude extended to you in particular.
00:49 21 Mar 19
20:46 20 Mar 19
Highly recommend!! Frank is the best!! He went above and beyond handling the repairs of my moms Mercedes on several occasions.Thank you Frank and team!
13:35 16 Mar 19
23:21 14 Mar 19
17:30 14 Mar 19
Very friendly and warm staff, complimentary car wash after the service. Thankful that I brought my car to them for service ..
16:44 13 Mar 19
13:47 13 Mar 19
This is the most honest place I've ever dealt with, you will receive great service here they are all very professional and they do good work
09:56 12 Mar 19
16:29 11 Mar 19
Excellent service everything was professional 5 stars for sure thank you.
21:46 06 Mar 19
These guy’s are great! Brought my Audi A4 in for service on the brakes and a bad headlight. Anesh, the service manager was great and kept me up to date with the progression of the maintenance process. I was pleased to find out that the brakes can go another few months and they fixed the headlight problem at a reasonable price. I highly recommend this company for work on your out of warranty Foriegn vehicle.
03:24 06 Mar 19
01:33 06 Mar 19
They was really nice and concerned bout my vehicle and making sure I fix the rite things because if I didn’t it will cost just more problems yes I recommend anyone to them and I will continue going to foreign affairs. The only thing I didn’t like is they don’t wave the diagnostic fee for 99.00 most shops wave that fee if they fix the car but it’s ok I’m happy with they over customer service skills🙂🙂🙂
19:34 04 Mar 19
We were in and out of there in about 20 minutes.I highly appreciate their quick, friendly service.
14:17 01 Mar 19
00:16 28 Feb 19
They did a great job servicing my 2015 Mercedes GLK 350. The staff is warm, friendly and very efficient. I will be back!
02:12 25 Feb 19
professional fair honest. felt good about working with them. anesh and jonoathan are both great. great techs. really nice to work with.
12:55 23 Feb 19
Quick, courteous, knowledgeable and professional!
21:25 22 Feb 19
22:25 18 Feb 19
16:34 14 Feb 19
Know the owner and they are great people.
03:22 13 Feb 19
14:27 11 Feb 19
Anesh was very knowledgeable and patient with any questions I had about my car and their services. The team was professional and thorough with inspection and maintenance on my vehicle.
21:59 07 Feb 19
21:58 06 Feb 19
Association Lac Tremblant Association
22:00 04 Feb 19
We we're extremely satisfied with the service and professionalism. These days it seems impossible to find anyone that is actually competent and cares.
16:06 03 Feb 19
Wonderful professional and so thorough, love them and will definitely be back for service!
22:46 01 Feb 19
14:46 28 Jan 19
18:26 26 Jan 19
17:13 26 Jan 19
Always trustworthy, professional and courteous.
17:51 19 Jan 19
Very professional. Great service. On time too!
21:23 18 Jan 19
Exceptional service and great work. You won't find better!!
18:59 18 Jan 19
19:09 13 Jan 19
Jonathan is a superstar. He takes his business very seriously unlike many shop owners I have met. This a great family business that is always working to make their business better for their community and customers. I would bring all my European cars here!
00:53 12 Jan 19
Excellent customer service and attention to detail. Great communication the entire way. Not looking forward to my car breaking down but I now have a Go To place! Thank you again!
17:30 11 Jan 19
Great service work and even better hospitality.
16:19 09 Jan 19
Frank, Jonathan and staff have been taking care of our family for 10 plus years. They do a great job and return you car clean and trouble free. The are very knowledgeable and friendly which makes it a pleasure doing business with them. I have never had to take a vehicle back to them with a returned or unresolved issue. I highly recommend them
15:35 04 Jan 19
Always so happy with the outstanding service at Foreign Affairs!!!
02:58 04 Jan 19
16:47 03 Jan 19
Customer service exceeds any other service center I have taken my BMW to - The care is genuine and personalized. Working with Jonathan was a pleasure.
16:21 03 Jan 19
19:59 28 Dec 18
Jonathan and the others at Foreign Affairs are outstanding. They provide you with a comprehensive list including photos of what needs to be preformed on your vehicle, why and in what priority it should be down in. They constantly keep you updated on the progress of your work.
19:50 27 Dec 18
13:56 25 Dec 18
It's always a pleasure dealing with Frank or Jonathan, they're are knowledgeable, provide you important information, great customer service, reasonable price. We've been using Foreign Affairs for a couple of years a date extremely satisfied with them!
02:51 22 Dec 18
Jonathan was great very efficient and very accommodating
02:33 20 Dec 18
19:09 19 Dec 18
Highly recommend these guys. They are the most reliable and honest and and also provide top class repairs!!!
04:42 17 Dec 18
15:16 15 Dec 18
They did a great job and I'd definitely recommend Foreign Affairs Auto. Great service and honest, detailed explanation of work done. Thank you!
11:45 14 Dec 18
01:44 05 Dec 18
Very knowledgeable and polite. Gave me great advice on how to proceed with my vehicle...
23:29 27 Nov 18
21:25 09 Nov 18
Great team! Ver efficient and customer service exceeded all my expectations. I wouldn't go anywhere else.
16:03 08 Nov 18
13:44 04 Nov 18
02:32 03 Nov 18
20:38 02 Nov 18
03:34 31 Oct 18
00:38 31 Oct 18
22:21 30 Oct 18
I'm new to Palm Beach, and when my BMW died a few days after arriving here and I didn't know where to tow it other than to the local dealer. I prefer indy shops, found Foreign Affairs on the net, noted their 4.5 rating, and had the car towed there. They immediately performed a complete diagnostic review of the car, isolated the problem (burned out starter) and had the car repaired and delivered to me the following day. Jonathan, the service manager, was a total delight to work with. He has a MBA degree and it shows!
21:10 30 Oct 18
14:44 25 Oct 18
First class service at one-half the price of the dealership.
03:22 22 Oct 18
I had some repair and maintenance work done at Foreign Affiars Auto. Anesh and the team there did a great job fixing the car, as well as working with my warranty company. Faster and easier than any dealership I've been to. I would definitely recommend.
02:38 20 Oct 18
Clean friendly and fair
19:27 17 Oct 18
Honest, dependable and do the job right
17:49 16 Oct 18
20:26 12 Oct 18
Perhaps the best car repair experience of my life. Honest, exceptional communication, appropriate pricing, and they even gave me my car back cleaner than I gave it to them. If you drive a European luxury car, these are the guys to hire. I drive an Audi A5, and I really will never go anywhere else now that I know they exist. Thanks everyone!
00:35 11 Oct 18
We are thrilled with our service on our 2013 Porsche. They charged 1/3 of what the dealer wanted for a 20k routine maintenance and oil change. Their shop was very organized and clean. I immediately felt comfortable and in good hands with them. They truly are 5 star in my book. I'll definitely return here for all my service needs in the future.
15:21 03 Oct 18
16:25 01 Oct 18
Excellent experience. Friendly staff and very accommodating!
21:22 27 Sep 18
Very nice family run shop. The inside is nicer than a luxury car dealership!This is my new place for honest repairs and a nice atmosphere. I’ll never go to the BMW dealer again
14:17 25 Sep 18
Top-notch experience all around. Quality work. Friendly people. Transparent pricing. An absolute pleasure to deal with.
19:44 24 Sep 18
Super friendly, hi end vehicle service. All promises kept, reasonable prices and no delays. Highly recommend!
Adam S. Arens
22:44 20 Sep 18
Great customer service and much much much much better pricing than BMW dealership.I had to replace my high pressure fuel pump and bmw was at $3500. My buddy recommended Foreign Affairs. They gave me the same warranty and replaced it quickly for $1800. Jonathan was great and I have to tell you that nothing feels better than going to a family owned business and not being disappointed. While there I started talking to a gentleman that offered me a shot of espresso and water, after about 10 mins I realized he was the owner. Great company great service! Don’t think I would ever go to dealership again.Keep up the great work guys!
13:12 15 Sep 18
12:46 15 Sep 18
Fantastic, thorough and easy. Jonathan was exceptional.
14:58 12 Sep 18
I feel foreign affairs is the best European car service in all of Florida. Frank and Jonathan are wonderful to work with and they are the most reliable and honest auto care service around. I have a 2005 BMW Z4 and it runs perfect because of them. “They are the best better than all the rest”
03:54 11 Sep 18
First time with them and they were great...
22:32 10 Sep 18
03:12 08 Sep 18
Excellent people, excellent repair work average price.
15:51 06 Sep 18
Frank always helps me whenever my car needs doctoring! Very curteous, the waiting area is comfortable and the staff focuses on customer service! Thank you for your professionalism. Hi Melissa!
23:49 31 Aug 18
From my first car purchase from you 18 years ago to service on my Audi today. Always a pleasure! Thank you! Rob
21:41 31 Aug 18
20:37 31 Aug 18
Nice boutique style workshop. Service writers will only do what is required and not try to up sell work your vehicle doesn’t need. Labor rates are much lower than dealer rates - which is why they’ll pay for an Uber ride home and back again to pick up your car and not give you a loaner. Complementary safety check with a detailed on-line report and post service car wash put back the star lost to the lack of a loaner.
15:51 23 Aug 18
After getting a few quotes to repair some trim on my i3, including a quote from another place where they wanted to repair the entire trim on both sides of the car (not needed) and charge me a ridiculous price, I came here and spoke to Anesh. He was super helpful and knowledgeable about what my car needed, order the piece, had it painted and installed in my car with no problem. I’d definitely recommend this place to any of my friends.
23:03 21 Aug 18
13:02 21 Aug 18
They love my car as much as I do! They know their stuff!
01:33 16 Aug 18
First time visit. Had oil changed and inspection for any work that needs to be done. Their assessment was good and service great.
04:13 14 Aug 18
clear information, including documentation of issues, fair pricing, great communications.
17:21 09 Aug 18
Good customer service and reasonable service prices
11:10 09 Aug 18
Foreign Affairs made getting an oil change a smooth and stress-free experience. It was a pleasure working with Anesh. Everything that Foreign Affairs did was thoroughly and plainly explained, right down to the text message updates. I look forward working with Foreign Affairs Auto again!
19:04 08 Aug 18
If I could give 10 STARS I would've done it! Jonathan made me feel like a family member with his excellent and honest service. Every time I had a question, he was there to answer. Anytime I needed something to be done, he didn't hesitate to have it done or addressed. Foreign Affairs Auto has earned my business for life. I won't be going anywhere else. Thanks again!
17:11 07 Aug 18
The best shop for BMW service!
19:27 05 Aug 18
Attantive prompt, and thorough, fair value for money
22:39 02 Aug 18
From the moment I stepped into the door, everyone I came in contact was polite, professional, thorough, and helpful. They kept me updated on the status of my car and were very forthcoming and honest about what it was going to take to repair it and what the final cost would be. No Hidden agenda, no up charges, nothing but the real deal here! Everyone made me feel welcome and I felt like my business was truly appreciated. I will not hesitate to take my other cars here as well and will be a customer for life!
10:46 02 Aug 18
Savvy staff, willing to take several minutes on the phone B4 we decided to bring it for a scan. Anesh is the service manager I dealt with. He's a great guy and knows what he's doing. Price was a pleasant surprise. I even got a Veterans discount (tho I didn't ask for it). Complete with UBER to/fro & a car wash. They've got my business on my 2012 Cayenne S.
21:38 31 Jul 18
21:13 20 Jul 18
12:13 18 Jul 18
Although I’m sad they no longer sell luxury vehicles, they are truly known for their service. From front desk to technicians, they are second to none!
21:24 16 Jul 18
I scheduled my Audi A4 oil changeI at 8 a. M when I arrived they took my car right in told me it would be done in about an hour and a half when I returned it was done and cleaned inside and out . Everyone there is very friendly, knowledgeable and professional, I will be back for my next scheduled maintenance. I highly recommend you try Foreign Affairs Auto you won't be disappointed.
02:51 16 Jul 18
11:14 10 Jul 18
Detailed report was a nice touch.
22:26 03 Jul 18
Fantastic Customer Service with quality Technicians at a discounted price! Next best thing to the dealership!!
23:29 29 Jun 18
22:37 29 Jun 18
21:53 29 Jun 18
Highly recommended! Professional service.. They know european cars in & out and very detailed with service plan & above all, works hard with extended warranty company.. Thanks to Anesh n John...
00:59 28 Jun 18
16:45 27 Jun 18
Best service in town! Family owned business who treat their customers like family. Prices are solid for the amazing work they do. You could go somewhere cheaper BUT, trust me, it's better to spend the few extra $ for the impeccable service.
03:37 25 Jun 18
The customer service is flawless at Foreign Affairs Auto, from scheduling the appointment, to clear concise communication from a friendly staff, to updates via text. They also sent me to work via Uber. I've never experienced anything like this.
17:50 21 Jun 18
1st visit today for my Mercedes GLCs initial service. . All in all, quite efficient operation with fair prices (vs dealerships of course). Jonathan excellent. Wifi strong. Espresso available (the real kind). View of service bay for all to see (rare, in my experiences). Chatting with another customer that was waiting was enlightening. He is a BMW owner, but longtime customer. I'll be back.........
17:28 20 Jun 18
Thank you Johnathan for getting my car inspected AND serviced on a Friday afternoon....last customer! I needed my MINI to be serviced due to my ABS light coming on and I have a trip planned next week. I wanted to break away from the dealership as my warranty has expired and I wanted more personal service (and a lower cost). I do not normally post reviews, but am beyond happy with my decision to give Foreign Affairs Auto a try. I love the notifications of the work flow that goes straight to my email (and phone) along with the pictures they show of the problems and corrective action. I will definitely be back and will be brining my daughters car as well. Kuddos for relieving the stress of car maintenance!!
23:47 15 Jun 18
What an exceptional place! Very reasonable and very knowledgeable! I won’t ever go elsewhere.
21:09 13 Jun 18
Excellent shop. They met all my expectations. Price are reasonable and extremely professional
22:19 05 Jun 18
Wouldn’t take my BMW anywhere else my father brought his Mercedes Benz here and my sister brings her Mercedes Benz her also just brought a Range Rover and when the warranty runs out I’ll be bringing it here also. I had taken my car to BMW they told me I needed a fuel injector and a oxygen sensor (downstream) But when I took it to Foreign Affairs Jonathan checked it and found out that it didn’t need a oxygen sensor only a fuel injector and I don’t have to spend that money so that should tell you what kind of character and integrity that Jonathan Ortiz and this business has cause a lot of auto shops wouldn’t have told me that they would’ve went with the flow just like BMW did.So bottom line if you want your automobile repaired right and by honest people then bring it here.
21:05 05 Jun 18
22:54 31 May 18
20:57 25 May 18
If you need a car inspected for a purchase these guys do a very thorough job. I have purchased two Porsche's that they have inspected. The first I owned for over a year with no issues. They can do Rev tests as well, and will give you suggested maintenance. I would continue to use them again and again and feel they provide a very good 3rd party opinion. They also do great work on your specialty foreign auto.
02:41 22 May 18
22:31 21 May 18
22:56 20 May 18
15:38 19 May 18
20:20 17 May 18
Best honest service in town!
14:29 11 May 18
13:19 11 May 18
17:35 09 May 18
I had a a very good experience with this auto shop. Better prices than the dealer and they are really quick with service.
19:09 05 May 18
Absolutely first class service from the minute I walked in for a service consultation , to the nice clear concise reports with amazing pictures. This will be the only place to take my Mercedes for a service.
12:07 03 May 18
20:59 02 May 18
14:08 02 May 18
Skilled, polished and professional. I will return.
21:47 27 Apr 18
The service on my Mercedes was very professional and friendly. I will be back here for my next repair or service
Diane VILLENEUVE RHOADES
12:54 27 Apr 18
23:05 26 Apr 18
22:47 23 Apr 18
Went the extra mile. ANESH was a pleasure to work with.
15:53 21 Apr 18
00:50 21 Apr 18
21:06 20 Apr 18
My first visit to this impeccable shop. Staff was professional and courteous. They kept in touch with me throughout the service process and even got me a lift home. Many thanks!
19:36 15 Apr 18
We had good experience with this shop so far. It's a good place to take your used German vehicle. Better prices than the dealer and they are really quick with service. They will email you a diagnostic with pictures before working in the vehicle.
11:01 11 Apr 18
11:28 09 Apr 18
20:51 07 Apr 18
20:46 03 Apr 18
14:05 02 Apr 18
Clean, nice, and get the job done!
Eric Dunn (getexcess)
18:48 28 Mar 18
Jonathan was extremely helpful, courteous and professional regarding my PPI. I received a thorough and informative inspection detailing every aspect of the vehicle I had planned to purchase. With that, I was able to make a sound decision on the purchase price. Thank you, Foreign Affairs Auto!
23:25 19 Mar 18
I don’t know if I’m speaking too quick, but man that was a breath taking service. I have found my one stop shop for my BMW X1.
21:49 17 Mar 18
They will take better care of your car better than the dealer at a lower cost. Not often you find people that take pride and joy in what they do and it shows!
MP B (Firekills)
18:47 17 Mar 18
12:50 15 Mar 18
Great, honest service for high end cars.
00:55 13 Mar 18
16:23 12 Mar 18
17:49 10 Mar 18
11:44 10 Mar 18
Friendly and responsive from top to bottom.
16:48 08 Mar 18
I have had two different Mercedes serviced at Foreign Affairs. Less expensive than the two Mercedes dealers in the Palm Beach area. Very professional, accommodating and easy to work with. While they don’t provide a loaner vehicle, they will have an Uber drive you home or to work when you drop your vehicle off. Service and repairs always top notch.
06:19 08 Mar 18
01:03 07 Mar 18
Had a PPI done and they not only squeezed me in quickly, but did a very thorough review of the car. Also, they spent ample time to walk me through the report and explain in detail the findings.
12:24 03 Mar 18
11:42 03 Mar 18
Clean. Professional. Prompt. Highly recommend.
01:49 27 Feb 18
11:29 23 Feb 18
02:54 22 Feb 18
If you want the best of any hands on maintenance / repairs on your prestigious vehicle always think of "Foreign Affairs Auto"----Nobody like then, JUST TRY and will be no regrets...S. Ko-d-jo
00:44 21 Feb 18
18:44 16 Feb 18
23:15 15 Feb 18
14:55 09 Feb 18
00:46 08 Feb 18
All that AND great cappucino.
14:51 07 Feb 18
Coming in for the first time usually intimidating but Frank ( owner ) made me feel home and combined it with Anesh’s expertise i felt like i can just let them take care of my vehicle even without doing my own research ( the usual shop around prices ). They even help me out getting my warranty utilized properly. Also felt i was not cheated on unlike the usual feeling you get from other shops especially if you own a euro car. This garage rocks! ***** 👌
02:02 04 Feb 18
23:40 03 Feb 18
The BEST place to service your (foreign) car! Posh dealers' service lounges are nice but this place has real people, meticulously handling your requests, and doing it with such great attitude and sensible approach - it's a delight to come here. Want to give your car some TLC? Jonathan Ortiz is your guy!
03:57 03 Feb 18
Got recommended from old Friends, excellent and knowledgeable Service, Friendly Staff, very clean Shop, what maters to me, love the Cappuccinos and chad with the Owner ! Looking forward to go back there any Time and will recommend this Place to all my Friends !Thank You,...Frank and Your Family,Hubert
17:00 01 Feb 18
Great service and prices. Will be taking all of our cars here going forward.
14:09 18 Jan 18
14:22 13 Jan 18
Glad I found this shop...excellent on all fronts!!
17:00 01 Jan 18
22:02 30 Dec 17
My new repair and maintenance shop for my BMW X6 and 4 series. The atmosphere is very warming and the service desk is very accommodating. I didn't have a ride to work so this business uses UBER to take me home and pick me up. I am very satisfied with the work they performed and they even gave me a report of all the work I need done on my car with pictures. Very Professional and the prices are reasonable.....so much cheaper than the BMW dealership.
21:47 30 Dec 17
The care and service is amazing... Was treated so well by all the staff and they were extremely polite and helpful.I will 100% use them again for the service of my car and highly recommend to all. They take the stress out of servicing and the worries of being overcharged.Our service writer was Anesh Bodasing but as mentioned all the guys were great.
19:38 29 Dec 17
Excellent service along with detailed information regarding advice for any other vehicle repair needs. Anesh is very helpful and professional.
00:19 29 Dec 17
Anesh took care of my Porsche in WPB while I was in Wisconsin. Great service and prompt. Beautiful state of the art shop.
23:38 28 Dec 17
21:15 26 Dec 17
The new engine and transmission mounts really made a tremendous difference in the ride quality of our 2010 Mercedes C300. Thanks Jonathan for your expertise and excellent customer service .
04:29 26 Dec 17
15:38 15 Dec 17
23:13 12 Dec 17
Jonathan and his entire team are simply the best. Friendly greeting, top-notch service, best-in-class work - they really do everything they say they'll do at a very fair price & promptly & with a smile. I can't recommend them any higher!
23:21 08 Dec 17
Honest, straight forward and easy to work with. My new garage!!!
22:55 08 Dec 17
They know what has to be done .
02:21 08 Dec 17
19:24 04 Dec 17
Great place to bring your vehicle reasonable prices, amazing customer service and professional mechanics 👍🏽👍🏽👍🏽
21:48 21 Nov 17
Very courteous service. They helped diagnose an issue with my headlights for my '07 Mini Cooper which was super quick. They explained the issue (the last mechanic had not plugged in the lights correctly after maintenance). They didn't charge for the quick fix and even gave my car a free wash. I would highly recommend them to anyone looking for good service!
16:44 02 Oct 17
15:16 21 Sep 17
I went in for my first oil change with these guys, and I must say that I have not received any comparable experience from any other repair shop in South Florida!Courtesy, Professionalism, and High Standards, these are the types of businesses I look for and do business with. Upon entering, I was greeted with a smile from the Manager - Johnathan - and he greeted me by name (I had an appointment, but it was still my first visit and we hadn’t met before). He offered coffee and tea, and was all around a very pleasant person to deal with.I went in for an oil change, and they gave me a comprehensive multipoint inspection, they said it’s included with all of their oil changes, and emailed me a breakdown of what needed to be replaced and an estimate on the length of time it would take for the job to be completed.I used to bring in my car to a shop, get the oil changed, and leave, but with these guys, it’s about the experience, and at this shop, a Quality Experience doesn’t come with a premium price tag. My oil change was extremely reasonable for a fully synthetic oil change, and with all the extras they throw in - going the extra mile - it makes spending that cash all the more worthwhile.5 stars all around and I will be coming back for sure!
12:01 09 Sep 17
I had issues with my Mercedes-Benz, which another shop could not diagnose. Foreign Affairs Auto Repair diagnosed the issues within 24 hours and sent detailed photos of the items that needed repair/replacement. They are fair and honest, unlike dealerships. The Service Manager, Anesh, kept me informed of the progress of the diagnosis and repair. I highly recommend Foreign Affairs Auto to all foreign car owners.
18:26 02 Sep 17
A+ overall. Anesh is great! Great customer service, great prices, and they got the work done fast which was wonderful. I would highly recommend them to anybody looking for a terrific service company.
15:31 26 Aug 17
Took my car in for service, being a young woman that's never an easy thing with typical mechanic shops. Everyone was extremely friendly and honest. Jonathan and Frank were fabulous, upfront with all information and even sent me an email detailing information about my car. I was kept in the loop and informed every step of the way. They went above and beyond to accommodate me and completed a huge A/C repair within a couple days! I will never go anywhere else! To top it all off they even cleaned my car! First class service! Don't go anywhere else, So happy!
01:07 17 Aug 17
15:35 31 Jul 17
Great service and attention to detail. Very well run operation.
19:21 25 Jul 17
I dealt with Anash who was great. They take pictures of any recommended fixes with an explanation of why it should be fixed. Very helpful. Good prices compared to dealership.
16:01 04 Jul 17
Excellent customer service! Anesh was very helpful!
16:21 02 Jul 17
It was a positively great experience working with the service department-extremely efficient, detailed and nice! Work was done immediately. Thanks for being so professional!
17:49 29 Jun 17
First time at Foreign Affairs. Service excellent, courteous, on time, very nice facility. Will definitely come back for future service on my car.
16:12 29 Jun 17
Frank Ortiz was wonderful over at Foreign Affairs. He truly cares about his customers well-being and car. Extremely top notch service!They are the best foreign car auto shop in South Florida. The only place I go to when I have any questions or issues with my car. Excellent
14:13 27 Jun 17
As usual, the service at Foreign Affairs is second to none. Jonathan called more than once to give us the latest update and a time frame as to when parts would arrive, etc. Jonathan called upon completion of the work to discuss a convenient time for pick-up. Our Mercedes was ready on time with a wonderful sparkling car wash. I would say it rained about an hour later. Ha! So what else is new during the rainy season in Florida? Foreign Affairs never disappoints, we use them frequently. Foreign Affairs, we love you ..............
02:16 12 Jun 17
Best trusted shop for my Audi. Their "service experience" is impeccable!
13:27 27 May 17
Great staff! Found a new trusted auto technician for my Porsche
13:11 20 May 17
It was the best I ever had. They quick and very professional
15:35 18 Apr 17
Foreign Affairs Auto provided the annual service on my 2015 Bentley. They used all Bentley parts and I was very pleased with their personal and professional service at a reasonable price.
22:23 05 Apr 17
Had my car in here for a transmission problem. Fixed the issue and had great service. Would recommend.
00:50 03 Apr 17
I HAVE BEEN TO THIS COMPANY TWICE FOR SERVICE ON MY CAR ,AND HAD THE PLEASURE OF DEALING WITH MR ORTIZ JR.AND SR THEY WERE POLITE AND COURTEOUS AND EXPLAINED EVERYTHING ABOUT THE ISSUE MY CAR WAS HAVING, MY SECOND TIME THERE MR ORTIZ SR WENT OVER AND BEYOND THE CALL OF DUTY MAKING SURE I HAD TRANSPORTATION HOME ALSO SENDING MY CAR TO THE TIRE SHOP TO CHECK WHY MY TIRES WAS SO NOISY WHILE DRIVING, I WILL BE GOING TO THIS PLACE FROM NOW ON,THANK YOU MR ORTIZ 👌👌👌 you are#1 in my book
00:44 30 Mar 17
18:31 25 Mar 17
My experience was great ,due to the fact that working on a Bentley is not a normal mechanical, instead it is very high technology to dissect and completed the work right.At the end my principal was highly satisfied therefore I am as well.I would highly recommend someone to take their fancy car in for service.
14:29 25 Mar 17
We have had our car serviced here for the past several years. And each time we have been very pleased with the staff and with the quality of service. I would recommend Foreign Affairs over Mercedes Dealer Services because they are more competitive in pricing and have excellent courteous staff. We really appreciated the friendly and attentive help from Anesh Bodasing.
15:33 10 Mar 17
My Audi A/C needed some attention and their service was exemplary. Diagnosed the problem and solved the problem. Alsodid a complete check on the car and gave me a 10 page report via email, all at a fraction of the cost the dealer was quoting. I would recommend them to my friends.
20:32 08 Mar 17
16:20 08 Mar 17
01:01 02 Mar 17
15:50 28 Feb 17
This place is top notch, they kept me informed by phone, and emailed me photos of my service. Cost was fair for what I needed done, I will definitely be visiting them again when I need service again.
14:54 18 Feb 17
I moved from out of the country a year ago and did not know where to take my car. After searching reviews and google and came across Foreign Affairs and made an appointment. Since then, there is absolutely no other place I would service my BMW X1. Great service and staff was very helpful. Cappuccino and customer service was top notch. Frank was my service advisor and he made me feel comfortable during my time there. They took really good care of my car and im definitely coming back for future needs. You are not going to find a better place to take care of your car, Foreign Affairs Auto is the best place - better than your dealer.
03:55 30 Dec 16
I was very pleased with the experience here. I thought I would test it out, and it exceeded my expectations. People were friendly, the waiting area was very comfortable and the price was right.
Sara Johns Griffen
11:57 04 Oct 16
One of the easiest car buying experiences I've ever had thanks to Anesh. I expressed my interest in a vehicle and he was willing to work with me to put a deal together that worked for the both of us. I was given top dollar for my trade in (which mattered to me) and the car I ended up buying was set at a very fair price from what I found doing my own research. The vehicle was immaculate as shown in pictures and as described to me over the phone. I plan on buying another high end vehicle in another few years and I have every intention on working with Anesh. Its rare to find someone in the car sales business with the utmost honesty, integrity, and personality.Also, thanks for meeting after hours so I did not have to reschedule my late afternoon patients. =)
21:29 16 Sep 16
Very good alternative to going to dealer. Foreign Affairs has exclusively serviced my BMW M3 since I received a postcard in the mail from them over 3 years ago! Love the fact they are lots less money than the dealer but with all of the expertise and incredible customer service. You must give them an opportunity to earn your business....you won't be disappointed!
23:23 22 Aug 16
Car is in great shape , very nice pweple to deal with Thanks again
19:15 29 Jul 16
Great team, fast and efficent service, polite people, amazing esspreso, pleasant atmosphere. Best place in West Palm Beach for your car !
21:50 15 Jul 16
This is the only place in West Palm Beach where I have my 2003 BMW 325i serviced. The owner Frank is a fantastic and very knowledgable person to work with, as well as the service supervisor Stephan. I have had zero issues following any of my service appointments in the past. The waiting area is very comfortable with a sofa, 2 chairs, magazines, and a large tv with cable. Also, unlike the dealership and most shops that will just give you a list of "recommended repairs", they will actually provide pictures as well in a printout so you can actually see for yourself if you have leaks, etc. Highly recommended to anyone with a German vehicle that is out of warranty and looking for dependable shop with fair prices.
15:55 08 Jul 16
Let me start by saying that my purchase was made online, so I've never personally been to their dealership. BUT Anesh made it as easy as 123. A few years ago I purchased my first vehicle on Ebay, and I thought that transaction was smooth, but It doesn't compare to this. A couple phone calls, a little negotiation and we have a deal. Anesh took care of everything including arranging the transport of my vehicle by carrier. The thing I appreciated the most was that he kept in contact with me every step of the way. He gave me his personal cell phone number so that I could contact him with questions at anytime. The communication between us was phenomenal. I will definitely look at his inventory the next time I am in the market for a car. Anesh, Thank you!!
19:05 28 Jun 16
I must admit the vibe of this place really makes you forget you're in a dealership entirely. Its warm, cozy, and inviting. Ive had my BMW Z4 in for service recently and the prices along with the expedited maintenance are 10 times better than those at the local BMW dealership (which was a complete headache). Im so pleased with the service I received notably from Stephan & Leon that ive decided to continue to do business with this boutique dealership over anywhere else.
20:48 31 May 16
I loved how comfortable and homey the environment felt compared to other dealerships. The staff is very friendly and welcoming as soon as you enter. They are fast and efficient with their costumers time. Any questions I had were clarified and answered in depth. I would highly recommend doing business with Foreign Affairs Auto they have a high selection of great vehicles and can get you any deal you are looking for.
20:45 31 May 16
I would like to start out by saying this was easily my most enjoyable car buying experience. Anesh was extremely professional, always answered my questions or concerns promptly and was great to work with. The dealership itself was knowledgeable about the cars they were selling and knew what to look for in them, very important when purchasing a used vehicle. Needless to say even after a two hour flight and a ten hour drive home it is still my favorite car buying experience and my wife loves her 2008 guards red Cayman S!
14:26 03 Apr 16
My review is long overdue and my timeliness doesn't reflect anything bad or negative on Foreign Affairs' part because they were awesome from the start. I found Foreign Affairs through a Google search of the car of my choice, a 2011 Nissan Juke. I was attracted to this car's body and style and it being a crossover vehicle, perfect for my growing family. Upon finding my car on this site, I was amazed at the low price (thousands below what other dealers were asking for the same car), the most features and LOWEST miles than I had seen anywhere else! I thought to myself, for sure there's something wrong with it. Not to mention, the car being a manual transmission which is was also my preference, all other's I had seen were automatic. I couldn't have been more wrong, the car is perfect. Another feature that Foreign Affairs offered were CarFax reports which I saw came with each and every vehicle on their lot. No paying for a report on a car that you may not even buy!My salesman, Anesh, was even more unbelievable in service. Although my interest wasn't buying one of their high-end European cars (which are also competitively priced, btw), my service and interaction with him was nothing short of professional and courteous. His interaction with me over the car buying period was patient, informative and again PROFESSIONAL. He even held the car there for me for a WEEK until I had the opportunity to make it to the dealership. Once I made it there, I felt like the only customer that mattered, he assisted me every step of the way! After having my car for now two weeks, I couldn't be more happier. I'm driving in style, comfort and most importantly safety.I'd definitely recommend Foreign Affairs to anyone looking for a great car for a great price with superb service to match. Hey, maybe I'll make it back one day to buy my REAL dream car, a BMW! Go with Foreign Affairs and you won't be disappointed.
07:09 15 Mar 16
00:51 15 Mar 16
Been a loyal customer on the service side since 2009, this is my first purchase with them and honestly my eyes was set on a Cadillac ATS but talking to Jonathan (Sales Manager) convinced me that everything happens for a reason, so here I am with my MB 2014 C250 Coupe with Sports Package. Bottomline, family oriented, nice selections, honest and quick turnaround.
14:28 21 Feb 16
14:49 20 Jan 16
As a new snowbird resident in W.P. Bch I had no idea who to trust. Frank O.. Leon O. and Victor L. treated my car issues with genuine concern & honesty. Service Charges in comparison to dealerships were lower and the quality of work performed was nothing short od A+.
00:07 06 Dec 15
Quick, Painless, Honest, Awesome!!! Would definitely buy another car from them!!
15:46 01 Sep 15
Came here for my very first car, was not disappointed, Every one was very friendly, the car was clean and working without any problems, Very happy with my purchase.
00:55 07 Aug 15
I've been to seven other repair shops in the WPB area for my 1998 Audi A4, and NONE are as qualified, efficient and trustworthy as Foreign Affairs Auto. Leon, Frank and the maintenance team did an outstanding job of quickly diagnosing the engine trouble and fixing it; likewise, they gave my vehicle a courtesy multi-point safety inspection. While many shops do that, Foreign Affairs was different in that they didn't "find something wrong" so they could charge me for unnecessary repairs, which IS what many shops would do!! I even asked Frank how much to change-out the shocks and struts; he replied with the cost, but advised me that I don't need them and how to tell when I do, in case I ever take the car to a tire and shock place, who probably WILL replace them necessarily, which is why I say Foreign Affairs Auto repair is VERY reputable and trustworthy. I also like that Foreign Affairs uses all genuine OEM Audi parts, so I know they're a precise fit for my vehicle and extremely unlikely to give-out in a few thousand miles or a few months. Bottom line - in my opinion, Foreign Affairs Auto is the BEST foreign car repair shop you can find in West Palm Beach......probably all of Florida!!
17:50 14 Jun 15
At this time I would like to thank Anesh for his effort in putting us in the right car.Anesh was aware of our needs and did everything in his power to make sure our needs were taken care of in our new X5. I highly recommend dealing with Anesh as he is honest and straight forward and does everything in his power to make you happy. Regards, Bob and Simone Skoczen in our new X5
19:53 30 May 15
I've been a customer of Foreign Affairs for several years now. The owner, Frank, has been the stabilizing force behind this company's success. When addressing service issues on my E350, he and his team are honest in the assessment of work that truly needs to be done and provides fair pricing to complete. I may be turning over the car over to my daughter in the near future and I'll entrust her safety to a car that's well-maintained by Foreign Affairs.
12:19 02 May 15
great car selection and terrific service
21:08 23 Mar 15
We have known Foreign Affairs Auto for quite some time. Recently I sent my Eclipse for some work and it came out as new, I couldn't be more pleased. Friendly attention, perceptive to your needs and always good service.
19:20 06 Mar 15
Repeat customer, we have purchased multiple vehicles from foreign affairs auto. The experience has and continues to be first class form the customer service, service and management. No pressure, comfortable environment, helpful and knowledgable. Recommend foreign to my family and friends with out hesitation and suggest you stop by 1st if purchasing a used vehicle.
12:23 06 Feb 15
After looking for a Mercedes E350 Convertible for the past few months, I stumbled across Foreign Affairs Auto on ebay and liked the car they had to offer. I called Anesh and he was very helpfull on the phone and went over all the details and answered all the questions I had. Being I was in New York and the car was in West Palm Beach Fla. it was a little difficult to decide wheather to buy the car or not, I happend to have a friend in the car business that was in Fla that week and he went to the dealership to look at is for me. He confirmed everything that I was told and gave me a thumbs up to buy it. Anesh had worked out my trade from photos and my word and with that I drove to Fla. After 2 days of driving I arrived at the dealership close to closing. Anesh was more the pleasant and went over the car with me and we sat down and did the paperwork. The showroom is beautiful including a nice cappachino and the service area is second to none, There were a few small issues that had to be addressed and Anesh, Johnathan and Frank were great at resolving them. I have never been at any used car dealership where the people were so nice and so helpful. After a few days I drove the car back to New York and new I made the right choice of dealerships to do business with, I highly reccomend them and would be happy to do business with them again.
22:24 20 Jan 15
I love my car. It was ten years old but looked incredible. I decided to believe in the car and the dealer and I am not disappointed in any way. I usually don't trust used car dealers. This time I did. My good fortune, the car is near perfect. My impression of Foreign Affairs is that if it had not been they would have stood beyond their promise to make me happy with my purchase. Well done all.
06:44 05 Dec 14
Really great experience with Anesh and Foreign Affairs. Was nervous about buying sight unseen through eBay, but no one should be with Foreign Affairs. Really made to be a very simple and straight forward process. Car is kick ass. Picked it up and drove it 650 miles home with no issues.
19:35 08 Nov 14
Flew in from Texas to purchase a vehicle and drive it back. Loved the operation, small and specialized, no BS or the games one almost comes to expect in car-buying. This was clearly very important for me as you do not want any surprises if you're going to fly to another state. Vehicle was exactly as advertised and price was excellent.Anesh was excellent, very honest and available at all times for questions and in helping after-sales. They handled all the paperwork for me in dealing with the out-of-state taxes and registration. Would have absolutely no hesitation in recommending to friends or family.
04:56 05 Nov 14
Updating my review for my most recent visit there.This visit involved bringing in my 12 year old car for an oil change. I had Frank look at it and he told me that the car wasn't even worth changing the oil since there was so much wrong with it. It was good not have my money wasted attempting to change the oil or fix things on a car when he knew it was going to cost way more than the car was worth.Once I started looking for a new car I went back to look at their inventory along with some other used car dealers. I found a 2011 BMW 528 that I liked with low mileage and in immaculate condition. I was able to come to an agreement on price very quickly and without a lot of hassle.Frank makes great complimentary Cappuccino whenever you visit so be sure to have him make you one. Tim S.
22:42 28 Jun 14
Excellent service on my Mercedes
15:35 30 May 14
I have been bringing my car to Foreign Affairs auto shop for over five years and have never had a bad experience. They worked with my warranty company to get things done as quickly as possible. I always receive my car washed and vacuumed and ready to go. You will always be treated with respect when you ask questions and will be given upfront and honest answers.After shopping around I purchased my most recent vehicle from foreign affairs. I received top-notch service from Jonathan and all of the staff. The price I paid with several thousand dollars less than I could find anywhere else and the car was in absolute perfect condition.If you are looking for an honest, clean and reliable place to take your vehicle for repairs Foreign Affairs is the place to go. I encourage you before you purchase your next used vehicle to make sure you give Foreign Affairs and opportunity to put you in a car that you will love and feel that you were treated fairly.
16:13 09 Apr 14
Hi Johnathan,This is just a quick note to tell you how much I appreciate what you did in order to procure me my 2011 manual BMW 550i. I must tell you that I am not only impressed at how you were able to find this very rare car, but also so grateful because of the incredible deal you put in front of me…. You made me a deal I could not refuse. The whole transaction from beginning to end was smooth and effortless, something rare these days, and you got me the car of my dreams at a price that was way below market. This is the second car I have purchased from you in under 6 months and this is why my family and I will continue to purchase our vehicles from you. I commend the professional way you and your family run your business, the attention to detail and the way you make us feel at home every time we come in. In this world of big dealerships and crappy used car lots, you have definitely carved out your niche and have become a rare gem in the luxury used car market. All the cars on your lot are picked with the utmost care and reflect the standards by which you run your business. I thank you and your family from the bottom of my heart, and I can tell you that you have definitely created a customer for life. I will make sure to endorse you and recommend you to all of my family and friends.Sincerely,Rick de Govia
Rick de Govia
18:55 01 Apr 14
I found my 2007 Mercedes on Foreign Affairs' excellent website. There were pictures of the car from every angle and the ad included a Carfax report. Anesh was very responsive to my initial request and met me after business hours so I could test drive the car. The vehicle was priced just right, unlike the cars I was considering at my local CarMax which were overpriced by $4,000 or more. It was a true pleasure to deal with Anesh and Jonathan as they were very efficient and had my paperwork ready for me when I came in to pick up the car. They were also very fair with the trade-in value of my existing car. I would definitely recommend Foreign Auto Affairs if you are looking for a high end pre-owned vehicle in great condition!!
16:55 06 Mar 14
We always had good experiences with Foreign Affairs Auto Service with an Audi. After replacing the Audi with a Volvo a couple years ago, we used the local Volvo dealership for all maintenance needs until a major repair was needed. Foreign Affairs welcomed us back and provided the same excellent, fairly priced service that we remembered. All the same people were at the shop to help us out again. Additionally, they have added some nice online features (emails & texts of real time service reports) so that you can see exactly what they are talking about. Thank you Frank!
15:44 20 Feb 14
Thank you Foreign Affairs Auto for the car I always wanted!! The most unique car dealership out there! Amazing service, outstanding hospitality, and wonderful staff. I couldn't have asked for a better experience, from start to finish, while purchasing a vehicle. You can't find a better dealership with the type of service that Foreign Affairs Auto provides! HIGHLY, HIGHLY recommended! =)
03:15 30 Jan 14
Always a fabulous experience. Great service, wonderful people, car always comes back better than ever! Bravo!
16:47 08 Jan 14
Amazing experience! You feel like you are family; you are treated so well! I'm so glad I found Foreign Affairs and I've sent the rest of my family's cars there as well as referred friends. PS. They make a perfect cappuccino if you are lucky to get offered one!
15:35 23 Dec 13
I had the opportunity to purchase 2 Mercedes from Foreign Affairs. The experience was delightful, hassle free. The salesperson made the experience very comfortable.And... the cappuccino was delicious....
20:27 21 Dec 13
This is by far the best European automobile service dealership I've been too, and I've been to a lot before landing at Foreign Affairs. They have serviced my Mercedes, BMW and Porsche perfectly, every time. I highly recommend them to anyone looking for service on their German car.-Scott
19:30 21 Dec 13
I had my car serviced at Foreign Affairs. They were honest on what my car needed and competitive on the pricing. I would def recommend.
21:36 20 Dec 13
Just picked up my 2010 Land Rover LR4 from service with Foreign Affair. WOW, what great service. Klauss and Frank are 2 top notch gentlemen who know how to treat their customers with, respect, courtesy and kindness. Yeah, service for a foreign car isn't cheap, heck the car itself isn't cheap, but that does not mean that you need to feel like you being ripped off. That is not the case here AT ALL.Go drop off your lux foreign car baby with Foreign Affair, have an espresso on them and learn what good repair service is.
20:24 22 Nov 13
best experience Ive ever had since I bought my car in 2008 its usually difficult to find good people to work on an audi other than the dealership and if you do it takes forever and is crazy expensive. These guys came in half the price and took two days to get it done they were super nice and super professional the entire time I will def be back
22:36 18 Nov 13
Great service.Frank and his staff go beyond what is necessary to make sure the work on youre car is done well and the customer is happy.Will definitely return for future service.
19:02 14 Nov 13
Frank and the staff at Foreign Affairs Auto are trustworthy, knowledgeable and professional. I have a limited knowledge of car mechanics and am aware of the potential to be misled and of being overcharged. After almost three years of going to them for service I believe with confidence that I am being treated more than fairly, with high quality service and with a smile every time. I may need a second used vehicle soon and I will go to Frank and Foreign Affairs Auto knowing I don’t need to go anywhere else.
14:12 28 Oct 13
We highly recommend Foreign Affairs because it is a joy to talk with Klaus and it is our pleasure to work with a company that knows how to do business in a trustworthy environment.
17:34 11 Sep 13
I looked around, and read many reviews about different places before heading to FAA. They came highly recommended (even from inside BMW dealership) and so I gave them a try. They were courteous, efficient, and about 40% cheaper than the dealership (I had engine work done, not just oil change or something).
08:40 31 Aug 13
I have been very happy and so pleased with the superb customer service from Foreign Affairs. I have been its loyal customer for couple years and each time I brought my BMV 335i Retractable in, I received not only the professional services but the courtesy and friendliness are above my expectation. All I had to do is to tell them what the problem with the car and they took care the rest of the procedure with my insurance company including the arrangement for the rental car. Klaus kept me informed about the parts that need replaced/fixed by emailing me the pictures of their conditions and the description of the problems, he also kept me informed about the coverage with my insurance for the repair costs. I felt that Klaus did an excellent job with the insurance company and left no hassle and worriness on my part. I picked up my car 5 days ago and I’m still enjoying the look of it because they returned my car all nicely cleaned and polished. Thank you Klaus for your professionalism, honesty, hard work and friendliness.Kim LePalm Beach Gardens, FL
18:32 27 Aug 13
My complete transaction from locating the car to filling out a brief application and financing was done online with the assistance of Anesh Bodasing. He handled every detail of our purchase of a 2004 BMW Z4 2.5i. He completed the whole transaction within an hour. I live in North Florida and chose not to take the drive down to see the car. The online pictures, and description sold the car itself. Anesh was the most professional, courteous, knowledgeable, and proficient sales person we could have asked for. He made the transaction happen, even with our less than perfect credit. I have never experienced in any dealership the elation I experienced from buying from Foreign Affairs Auto. I can not say enough about Anesh and the asset he brings to the business. Even after the delivery of the car today to our driveway, he is still contacting us to make sure we are satisfied. The car is more beautiful in person, and I will definitely recommend Foreign Affairs Auto to anyone who is in the market for a high-end car, and will also recommend Anesh for the transaction. Keep up the exceptional work! You all are Awesome!Sincerely,Heather and Johnnie JonesJacksonville, Florida
16:03 20 Aug 13
From the very first phone call that I placed to Foreign Affairs, I was pleasantly surprised. Their professional yet friendly service from the first person to answer the phone through the final stages of purchasing my car, was a throughly pleasant and wonderful experience.My sales person, Anesh Bodasing, was extremely helpful and knowledgable. He took the time to explain many of the features of the Mercedes C250, I purchased. His patience with all of the questions I had about the vehicle, was much appreciated.My Mercedes C250 was impeccable. I was very impressed to find the car I had wanted, with the exact features and color I was searching for, at such an amazing price!!!They have continued to exceed my expectations with after purchase service and questions. I highly recommend Foreign Affairs.
13:16 16 Jul 13
I have been getting my car service from foreign affairs for the past 4 years since I been in college. Foreign Affairs have been nothing less than a blessing. Not only the staff is very welcoming, particularly Frank, but also you can see a passion in every staff mannerism that all customer needs are met. I defiantly will recommend foreign affairs to my colleagues and peers in the future. Keep up the superb work guys!
18:58 04 Apr 13
After being gouged by the Land Rover Dealer here in Palm Beach repeatedly, I am so happy I have found Foreign Affairs! Kim and Klaus have been integral in the care and maintenance of my Range Rover. They always keep you in the loop when it comes to what parts need to be ordered, and the status of your car. I feel confident that the repair is done and done right every time I bring my vehicle for maintenance to Foreign Affairs Auto.
14:55 25 Jan 13
After searching online, I found the exact car that I wanted at Foreign Affairs Auto. Because I live in Illinois, it was important to me to make sure that this Florida business was reputable and would sell me a good vehicle. Not only did I learn that the BBB gave them an A+ rating, but the reviews of the company online were exceptional. Fred was my contact person and he made the transaction extremely easy. He gave me his cell phone number so that I could contact him any time, he provided me with all of the information I requested about the car, and he even picked me up at the airport when I flew into West Palm Beach. I found him to be honest, efficient and kind. When I arrived and saw the car, it was exactly as described and absolutely beautiful. In shortly over an hour, I was driving away in a terrific BMW convertible. Thank you, Foreign Affairs Auto!
11:14 08 Jul 12
July 2012. Just purchased a Mercedes E320 4Matic wagon thru EBay. I was in Canada, bought the car in Florida and had it to Washington State.The car is great, as described, transportation was arranged thru Foreigh Affairs Auto and all went very well. Would do business again and certainly I give an Excellent Award to the business. Thank you.
19:28 07 Jul 12
great place... they find/fix the problems no one else can.
21:09 28 Jun 12
Good Value Good Service and Extremely good PEOPLEI've never written any reviews at any place cuz I was never so impressed that I would take my time to write something good about them BUT FOREIGN AFFAIRS is simply awesome. I took a vacation to FL with my MINI JCW from MA and I had an oil change performed there. Fred made delicious espresso for me and my buddy and when I came back for the car, it's shining and clean. Just awesome experience. Not to mention the price is AMAZING. Highly recommend!
23:06 23 Mar 12
This is the only place you should consider when you purchase your next car. If they don't have exactly what you're looking for, they will gladly find it for you. The professionalism and service of everyone at the dealership is second to none. Jonathan and his family will give you a positive outlook when it comes time for your next auto purchase.
11:02 19 Aug 11